Order Management

With ConfigBox you also have an integrated ecommerce suite for orders and requests for quotation. You can handle your whole store's order system with ConfigBox alone.

 You can use ConfigBox as automated quotation system only with disabled checkout and can enable functions for certain customer groups only.

Customers get notifications by order status changes with user-defined email notifications which are managed in an admin-panel HTML editor. All notifications are multilingual, the customer chooses his preferred language.

Customers can save their order for later checkout, get PDF quotations and have an order history to track their existing and past orders.

Payment Gateway Integration

You have various adapters for payment gateways bundled. To extend your choice of payment gateways, you can use the VirtueMart Integration Plugin (sold separately) to use VirtueMart as order management with its vast amount of payment gateway adapters.

Automated Request for Quotation System

Customers can request for a quotation as PDF document. You can configure ConfigBox to send out quotations automatically or only manually by the shop manager. Customers who request quotations are stored as users in the CMS and ConfigBox to make them sales leads. With adapters to CRM systems you can automatically export this data.

This feature can be used together with regular checkout or exclusively by configuration. With Joomla 1.7 you can enable/disable order features by user group.

Integration with CRM and ERP Systems

ConfigBox offers standardized customer data and order data structure and open interfaces to export data in third-party-systems. Additionally all data is being transmitted over the Joomla Plugin Architecture to any receiving plugin, enabling you to set up plugins that export any customer and order data in real-time to any system.

This interface-adapter system enables third parties to create integration with ConfigBox for all typical business processes. Elovaris Applications offers adapter development for competitive rates. Please contact us with a description of your business IT integration requirement via contact form. 

Shipping rate calculation

Using total weight of the order, shipping country and chosen shipper, ConfigBox calculates shipping rates automatically. All shipping related data is entered in user-friendly and uncomplicated administration forms.

User-defined customer data fields

You can control the information a customer has to enter to checkout an order or to request for quotations. Also you can choose the validation and if fields are mandatory.